| Knowledge Processes Outsourcing   What is Knowledge Process Outsourcing?
Knowledge Process Outsourcing (KPO) is a form of outsourcing, in which knowledge-related and information-related work is carried out by a third party organization. To outsource knowledge processing means demanding highly specialized skills and experience within a given sector.
Knowledge process can be defined as high added value processes chain where the achievement of objectives is highly dependent on the skills, domain knowledge and experience of the people carrying out the activity. And when this activity gets outsourced a new business activity emerges, which is generally known as Knowledge Process Outsourcing.
KPO business entities provide typical domain-based processes, advanced analytical skills and business expertise, rather than just process expertise. KPO Industry is handling more amount of high skilled work other than the BPO Industry. While KPO derives its strength from the depth of knowledge, experience and judgment factor; BPO in contrast is more about size, volume and efficiency. The nature of knowledge work is sophisticated and outsourcing such work will require a significant degree of partnership and collaboration beyond the process standardisation. Essential for us at AII Data Processing in building our business relationships are the trust and the commitment to our customers and their success. KPO may be packaged through a variety of solutions and service depending on your requirements. AII Data Processing provides a wide range of knowledge- and information- related services: to find out which of these services will best suit you, please see Data & Information Processing, Content Processing and Editorial Services. Data & Information ProcessingFor over 10 years AII Data Processing information analysts have provided indexing and other knowledge services to the leading business information companies and organizations worldwide, helping them to cope with the large volumes of data and information flows and to improve the access and search ability of their products based on millions articles, reports and numerical data and the overall performance of the companies' information products, services and systems.
As part of the data & indexing processing operation AII Data Processing supports 24/7 high-quality, high-turnaround indexing centers, which operate in English, German, Spanish, French, Italian, Portuguese, Swedish, Turkish, Russian and Bulgarian as well as another 17 languages.
Our data & information processing centers has been recognized as the most flexible and fast developing centre in terms of timeliness, language skills, software and hardware capabilities, reliability and accuracy. IndexingThe indexing (classification) services are largely provided based on taxonomy and taxonomic schemes.
The indexing services provided by AII Data Processing are typically used to cope with large volumes of data and content and continuous flows of information aiming to ensure improved search abilities and betters search and retrieval results, and gives our customers the tools to create new industry tailored products and services.
The indexing services provided can be applied for classification of various types of data and information, including keywording, free text and relational indexing, product indexing and are not limited to the list of indexing services. Subject/Sector IndexingAssignment of topical and industry, subject descriptors or codes from a controlled vocabulary or pre-defined code sets and lists, usually used for enhancing search and retrieval. Geographic IndexingAssignment of geographic codes (regions, countries, cities) positioning the main topics of the content into geographical context. Photo/Image Indexing Classification of photographs and any type of images, including image banks and databases by assignment of topic/industry/geographical codes from pre-defined code lists, aiming to improve search and retrieval results. Entity/Brand IndexingIndexing of companies where they are targeted based on their presence in the content. Entity Indexing has can be extended to cover other named entities, brands, products, people, organizations. It aims to help online customers limit their search results that contain a major reference to the company or entity. Favorability/Tonality Indexingclassification of information, news, articles, opinions, blogs and forums content by descriptors from a pre-defined or controlled tonality/favorability scale. The service is a base for measuring the tonality or favorability of current media discussion and the perceptions of customers or audience and used for the creation of reputation management products and services. Legal Indexing & ClassificationClassification of legal documents and content, including case law, statutes and regulations, with the use of legal-specific taxonomies and code sets. Document Classification Assignment of subject topics that define what a specific material or documents is. Taxonomy Development & ManagementTaxonomy is the practice and science of organization and classification by supertype-subtype relationships. Taxonomy may be also applied to relationship schemes other than hierarchies, such as network structures. Other taxonomies may include single children with multi-parents.
Almost anything – data, information, news, documents, images, economic activity, products, companies and industries, places, concepts, events, properties - may be classified according to some taxonomic scheme.
Link management is a necessity especially with large, complex data sets. Topic maps, taxonomies help categorize and classify key concepts and tie them all together. Structuring of vast volumes of content and data and organizing into products and searchable feeds is possible by indexing or classification of the information based on taxonomy.
In a wider sense taxonomy is used to either refer to a classification of things, or the principles underlying that classification. Company Database ManagementAII Data Processing Ltd. provides resources and expertise in cross-indexing, cross-reference and mapping of a number of databases and content, which allows retrieval of relevant content available on a number of different databases and information providers.
We offer comprehensive database management solutions to help you reduce the overall cost of database ownership and the day-to-day support operations, and increase the efficiency at reduced cost. Content ManagementContent Management refers to the processes, technologies and practices that support the collection, management and publishing of information in any form or medium.
AII Data Processing provides comprehensive solutions for various aspects of content management to help news companies, online news providers and aggregators, publishers, e-commerce websites optimise the value of the information and create added value for their customers.
We provide knowledge process outsourcing services, including content-related and publishing services that help our customers to optimize their editorial and related operations costs and support their flexibility and speed by answering the increasingly demanding global business. Data Conversion & NormalizationOur services include conversion unstructured content to or from virtually any format and extends to encompass XML and structured mark-up languages. Digitalization & OCR ServicesOur method for data capture is Optical Character Recognition (OCR), an automated process that creates digital machine-readable versions of hardcopy textual pages. Pages that exist only as hardcopy are imaged at an appropriate resolution and processed to extracts and/or textual data.
We work with various source materials in all kinds of formats including hardcopy, slides, microfilm, negatives, TIFF, PDF and other digital images.
Data Capture & Data EntrySome materials are not suitable for Optical Character Recognition (OCR) processing and this is when manual processing is required. Our services include an editing process to verify the documents at the agreed accuracy levels. Data Mining & Knowledge DiscoveryData mining, also known as data or knowledge discovery, is the tool to transform data into information. It is the process of collecting, refining analysing data and summarising massive quantities of data into information or the process of finding correlations or patterns among numerous fields in large relational databases and verification and validation of these patterns.
Our team of experts, working with documented client guidelines, discover, extract, normalize, interpret and integrate targeted information (government reports, administrative filings, legal citations, product-related, market-related, company-related, people-oriented information).
Our service help companies focus on the most important information in their data warehouses. Content AggregationAII Data Processing aggregates licensed and third-party data feeds by (1) analyzing them, (2) mapping them to a common model or product, and (3) aggregating them into a standardized format for repurposing through a content management systems, portals or websites. Editorial ServicesNews-intensive companies like news providers, news aggregators, publishers, online news providers, newspapers, news agencies and other media organizations, usually outsource parts of their editorial or newsroom processes from news writers and editors functions to high-level editorial functions, including special section and advertisers supplements production, foreign news bureau operations or newsletter creation and editing.
The enterprises outsource press releases, writing, abstracting, editing or newsletter design and dissemination.
AII Data Processing is unique in this market area with the combination of the availability of management skills in the publishing and news business, 30+ languages, skilled in KPO workforce, experienced editors, journalists and translators, specialization in the information industry, 24/7 operation and quality to cost ratio.
In addition to reducing costs of editorial operations our Editorial Outsourcing Services aim at increasing the quality of the content and improve how information is created as well as give our customers the flexibility to focus in meeting the demand for new products. Abstracting & IndexingFor over 10 years AII Data Processing content analysts and writers have provided abstracting and indexing services to the leading information worldwide in more than 30 languages.
We provide scalable abstracting services on demand, creating abstracts tailored to our customers needs and specifications. The abstracts can be composed of pre-defined, style-specific, and developed in accordance with the customers’ guidelines.
> News Abstracts - summaries of news articles, press releases and other news content, providing detailed and specific information about the major points tailored by industry or topic.
> Customized Abstracts - abstracts developed in line with the customers’ guidelines, structured according to their methodology, format and purpose requirements and based on pre-defined topics, industries, timelines, format and indexing.
> Captions - translation and indexing from/into 30 languages of captions. Research & AnalysisAII Data Processing dedicated team of researchers and analysts provide a high-quality, scalable and tailored market research and competitive intelligence on a wide range of topics and industries in the whole variety of regions and markets worldwide.
We helped a number of enterprises, from business news providers and information services companies to financial institution and energy companies to deliver high-quality, value-added services to their customers.
Our experts work to the specific research requirements of our customers and deliver tailored research and reports on sectors, products, regional and domestic markets, from market and competitive research to macroeconomic and financial forecasts and trending. Content Writing & Re-writingAII Data Processing offer the highest quality writing and editing services designed according to the customers’ requirements and quality standards. Our team of experienced content writers, editors and researchers deliver writing services ranging from short articles to several thousand words. |